Full Professor
Department of Management and Production Engineering (DIGEP)
- Member Academic Senate
- Member Teaching Committee
Profile
Research interests
Biography
Curriculum vitae di Fiorenzo FRANCESCHINI Fiorenzo Franceschini graduated cum laude in Nuclear Engineering at Politecnico di Torino (1984). Since 2000 is Full Professor, and since 1997 he teaches Quality Engineering in the Course of Industrial and Management Engineering at the same University. He is a Senior Member of ASQ (American Society for Quality), Full Member of INFORMS (The Institute for Operations Research and Management Sciences) and AITEM member (Associazione Italiana di Tecnologia Meccanica). He is a member of the Editorial Board of Quality Engineering, International Journal of Quality & Reliability Management, and Proceedings of the Institution of Mechanical Engineers - Part B - Journal of Engineering Manufacture. He works as referee for the International Journal of Quality Science, IIE transaction; Research in Engineering Design; International Journal of Production Research; European Journal of Operational Research; Robotics and Computer Integrated Manufacturing. He is a member of the European Experts Database as evaluator of the Research Technological Development (RTD) proposals in Industrial and Materials Technologies for the European Community. He was Head of the Department of Management and Production Engineering at the Politecnico di Torino from 2007 to 2015. He is author and coauthor of 10 books and about 320 published papers in scientific journals, and national/international conference proceedings. A list of publication can be found at the following site: http://porto.polito.it/view/creators/Franceschini=3AFiorenzo=3A001964=3A.html His current research interests are in the areas of Quality Engineering, Performance Measurement Systems, and Service Quality. At present, he coordinates some important projects in the area of Quality Management for Public and Private organizations.
Scientific branch
(Area 0009 - Industrial and information engineering)
Research topics
- Quality Engineering
Skills
ERC sectors
SDG
Editorial boards
- INTERNATIONAL JOURNAL OF LEAN SIX SIGMA (2021-), Editorial board member
- PROCEEDINGS OF THE INSTITUTION OF MECHANICAL ENGINEERS. PART B, JOURNAL OF ENGINEERING MANUFACTURE (2008-), Editorial board member
- INTERNATIONAL JOURNAL OF SERVICES AND OPERATIONS MANAGEMENT (2006-), Editorial board member
- QUALITY ENGINEERING (2000-2008), Editorial board member
- INTERNATIONAL JOURNAL OF QUALITY AND RELIABILITY MANAGEMENT (2000-), Editorial board member
Teaching
Collegi of the PhD programmes
- INGEGNERIA GESTIONALE E DELLA PRODUZIONE, 2022/2023 (39. ciclo)
Politecnico di TORINO - GESTIONE, PRODUZIONE E DESIGN, 2021/2022 (38. ciclo)
Politecnico di TORINO - GESTIONE, PRODUZIONE E DESIGN, 2020/2021 (37. ciclo)
Politecnico di TORINO - GESTIONE, PRODUZIONE E DESIGN, 2019/2020 (36. ciclo)
Politecnico di TORINO - GESTIONE, PRODUZIONE E DESIGN, 2018/2019 (35. ciclo)
Politecnico di TORINO - GESTIONE, PRODUZIONE E DESIGN, 2017/2018 (34. ciclo)
Politecnico di TORINO - GESTIONE, PRODUZIONE E DESIGN, 2016/2017 (33. ciclo)
Politecnico di TORINO - GESTIONE, PRODUZIONE E DESIGN, 2015/2016 (32. ciclo)
Politecnico di TORINO - GESTIONE, PRODUZIONE E DESIGN, 2014/2015 (31. ciclo)
Politecnico di TORINO - GESTIONE, PRODUZIONE E DESIGN, 2013/2014 (30. ciclo)
Politecnico di TORINO - GESTIONE, PRODUZIONE E DESIGN, 2012/2013 (29. ciclo)
Politecnico di TORINO - SISTEMI DI PRODUZIONE & DESIGN INDUSTRIALE, 2011/2012 (28. ciclo)
Politecnico di TORINO - SISTEMI DI PRODUZIONE & DESIGN INDUSTRIALE, 2010/2011 (27. ciclo)
Politecnico di TORINO - SISTEMI DI PRODUZIONE & DESIGN INDUSTRIALE, 2009/2010 (26. ciclo)
Politecnico di TORINO - SISTEMI DI PRODUZIONE & DESIGN INDUSTRIALE, 2008/2009 (25. ciclo)
Politecnico di TORINO - SISTEMI DI PRODUZIONE & DESIGN INDUSTRIALE, 2007/2008 (24. ciclo)
Politecnico di TORINO - SISTEMI DI PRODUZIONE & DESIGN INDUSTRIALE, 2006/2007 (23. ciclo)
Politecnico di TORINO - INGEGNERIA DEI SISTEMI PER LA PRODUZIONE INDUSTRIALE, 2005/2006 (22. ciclo)
Politecnico di TORINO - INGEGNERIA DEI SISTEMI PER LA PRODUZIONE INDUSTRIALE, 2004/2005 (21. ciclo)
Politecnico di TORINO - INGEGNERIA DEI SISTEMI PER LA PRODUZIONE INDUSTRIALE, 2003/2004 (20. ciclo)
Politecnico di TORINO - INGEGNERIA DEI SISTEMI PER LA PRODUZIONE INDUSTRIALE, 2002/2003 (19. ciclo)
Politecnico di TORINO
Collegi of the degree programmes
Teachings
PhD
- Tecniche avanzate per la misura della qualita'. A.A. 2023/24, INGEGNERIA GESTIONALE E DELLA PRODUZIONE. Teaching assistant
- Tecniche avanzate per la misura della qualita'. A.A. 2022/23, GESTIONE, PRODUZIONE E DESIGN. Main teacher
- Tecniche avanzate per la misura della qualita'. A.A. 2021/22, GESTIONE, PRODUZIONE E DESIGN. Main teacher
- Tecniche avanzate per la misura della qualita'. A.A. 2020/21, GESTIONE, PRODUZIONE E DESIGN. Main teacher
- Tecniche avanzate per la misura della qualita'. A.A. 2019/20, GESTIONE, PRODUZIONE E DESIGN. Main teacher
- Tecniche avanzate per la misura della qualita'. A.A. 2018/19, GESTIONE, PRODUZIONE E DESIGN. Main teacher
Master of Science
- Ingegneria della qualità. A.A. 2023/24, INGEGNERIA GESTIONALE. Titolare del corso
- Ingegneria della qualità. A.A. 2022/23, INGEGNERIA GESTIONALE. Titolare del corso
- Qualità nei servizi. A.A. 2022/23, INGEGNERIA GESTIONALE. Titolare del corso
- Ingegneria della qualità. A.A. 2021/22, INGEGNERIA GESTIONALE. Titolare del corso
- Qualità nei servizi. A.A. 2021/22, INGEGNERIA GESTIONALE. Collaboratore del corso
- Ingegneria della qualità. A.A. 2020/21, INGEGNERIA GESTIONALE. Titolare del corso
- Qualità nei servizi. A.A. 2020/21, INGEGNERIA GESTIONALE. Titolare del corso
- Ingegneria della qualità. A.A. 2019/20, INGEGNERIA GESTIONALE. Titolare del corso
- Qualità nei servizi. A.A. 2019/20, INGEGNERIA GESTIONALE. Collaboratore del corso
- Ingegneria della qualità. A.A. 2018/19, INGEGNERIA GESTIONALE. Titolare del corso
- Qualità nei servizi. A.A. 2018/19, INGEGNERIA GESTIONALE. Titolare del corso
Research
Research groups
Research projects
Projects funded by competitive calls
- STUDIO, REALIZZAZIONE E CARATTERIZZAZIONE METROLOGICA DEL SISTEMA MOBILE SPATIAL COORDINATE MEASURING SYSTEM (MSCMS), (2010-2012) - Responsabile Scientifico
Nationally funded research - PRIN - CONVENZIONE PER LA COLLABORAZIONE ISTITUZIONALE IN MATERIA DI ESTERNALIZZAZIONE DI SERVIZI, (2010-2011) - Responsabile Scientifico
Regionally funded research - APPLICAZIONE DEL MODELLO BALANCED SCORECARD AL SERVIZIO IDRICO INTEGRATO, (2010-2009) - Responsabile Scientifico
Nationally funded research - COLLABORAZIONE ISTITUZIONALE IN MATERIA DI “SISTEMI DI MISURA DELLE PRESTAZIONI DEI SOGGETTI GESTORI DEL SERVIZIO IDRICO INTEGRATO”, (2009-2009) - Responsabile Scientifico
Non-EU international research - METODOLOGIA E STRUMENTI PER LA CONDUZIONE DI INDAGINI SULLA PERCEZIONE DELLA QUALITA' DEI SERVIZI IDRICI E SUL GRADO DI SODDISFAZIONE DEGLI UTENTI, (2005-2008) - Responsabile Scientifico
Regionally funded research
Projects funded by commercial contracts
- INDAGINE DI CUSTOMER SATISFACTION 2016, (2016-2017) - Responsabile Scientifico
Commercial contracts for the provision of services - Sponsorizzazione relativa ll'evento di ricorrenza del ventennale della nascita del Corso di Laurea in Ingegneria gestionale, (2014-2014) - Responsabile Scientifico
Participation in expenses for research activity - ANALISI DELLA DIFFUSIONE DELLE CERTIFICAZIONI DI SISTEMA SECONDO LE NORME ISO 9000 E 14000, (2009-2009) - Responsabile Scientifico
Commercial Research - PROGETTO CIRA PMS PERFORMANCE MEASUREMENT SYSTEM, (2009-2009) - Responsabile Scientifico
Consulting
Supervised PhD students
- Mirco Bartolomei. Programme in Gestione, Produzione E Design (38th cycle, 2022-in progress)
- Giovanna Carrera. Programme in Gestione, Produzione E Design (38th cycle, 2022-in progress)
- Matteo Capponi. Programme in Gestione, Produzione E Design (37th cycle, 2021-in progress)
- Riccardo Gervasi. Programme in Gestione, Produzione E Design (34th cycle, 2018-2022)
Thesis: Human-Robot Collaboration: towards a human-centered approach in manufacturing
Publications
Last years publications
PoliTO co-authors
Publications by type
Last years publications View all publications in Porto@Iris
- Gervasi, Riccardo; Capponi, Matteo; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2024)
Analyzing psychophysical state and cognitive performance in human-robot collaboration for repetitive assembly processes. In: PRODUCTION ENGINEERING, vol. 18, pp. 19-33. ISSN 0944-6524
Contributo su Rivista - Gervasi, Riccardo; Capponi, Matteo; Antonelli, Dario; Mastrogiacomo, Luca; Franceschini, ... (2024)
A human-centered perspective in repetitive assembly processes: preliminary investigation of cognitive support of collaborative robots. In: 5th International Conference on Industry 4.0 and Smart Manufacturing (ISM 2023), Lisbon (PT), 22/11/2023 - 24/11/2023, pp. 2249-2258. ISSN 1877-0509
Contributo in Atti di Convegno (Proceeding) - Barravecchia, Federico; Bartolomei, Mirco; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2024)
Advancing Human-Robot Collaboration: proposal of a methodology for the design of Symbiotic Assembly Workstations. In: 5th International Conference on Industry 4.0 and Smart Manufacturing (ISM 2023), Lisbona, pp. 3141-3150. ISSN 1877-0509
Contributo in Atti di Convegno (Proceeding) - Gervasi, Riccardo; Capponi, Matteo; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2023)
Manual assembly and Human–Robot Collaboration in repetitive assembly processes: a structured comparison based on human‑centered performances. In: INTERNATIONAL JOURNAL, ADVANCED MANUFACTURING TECHNOLOGY, vol. 126, pp. 1213-1231. ISSN 0268-3768
Contributo su Rivista - Capponi, Matteo; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2023)
General remarks on the entropy‑inspired MCAT (manufacturing complexity assessment tool) model to assess product assembly complexity. In: PRODUCTION ENGINEERING, vol. 17, pp. 815-827. ISSN 0944-6524
Contributo su Rivista - Gervasi, Riccardo; Barravecchia, Federico; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2023)
Applications of Affective Computing in Human-Robot Interaction: state-of-art and challenges for manufacturing. In: PROCEEDINGS OF THE INSTITUTION OF MECHANICAL ENGINEERS. PART B, JOURNAL OF ENGINEERING MANUFACTURE, vol. 237, pp. 815-832. ISSN 0954-4054
Contributo su Rivista - Franceschini, Fiorenzo; Maisano, DOMENICO AUGUSTO FRANCESCO; Mastrogiacomo, Luca (2023)
The ranking-aggregation problem in manufacturing: potential, pitfalls, and good practices. In: XVI Convegno dell'Associazione Italiana delle Tecnologie Manifatturiere (AITeM), Napoli (Italia), 12-15 settembre 2023, pp. 276-285. ISSN 2474-395X. ISBN: 9781644902714
Contributo in Atti di Convegno (Proceeding) - Adot, Esther; Akhmedova, Anna; Alvelos, Helena; Barbosa-Pereira, Sofia; ... (2023)
SMART-QUAL: a dashboard for quality measurement in higher education institutions. In: INTERNATIONAL JOURNAL OF QUALITY AND RELIABILITY MANAGEMENT, vol. 40, pp. 1518-1539. ISSN 0265-671X
Contributo su Rivista - Verna, Elisa; Genta, Gianfranco; Galetto, Maurizio; Franceschini, Fiorenzo (2023)
Zero defect manufacturing: a self-adaptive defect prediction model based on assembly complexity. In: INTERNATIONAL JOURNAL OF COMPUTER INTEGRATED MANUFACTURING, vol. 36, pp. 155-168. ISSN 0951-192X
Contributo su Rivista - Franceschini, Fiorenzo; Maisano, Domenico A. (2023)
Proposal of a new technique for prioritizing engineering characteristics in QFD. In: Advanced Mathematical and Computational Tools in Metrology and Testing 2023, Sarajevo, 26-28 September 2023
Contributo in Atti di Convegno (Proceeding) - Maisano, Domenico A.; Mastrogiacomo, Luca; Franceschini, Fiorenzo; Capizzi, Salvatore; ... (2023)
Large-volume metrology in shipbuilding: structured comparison of innovative measuring instruments. In: 16th CIRP Conference on Intelligent Computation in Manufacturing Engineering, CIRP ICME 2022, Online, 13-15 Luglio 2022, pp. 1090-1095. ISSN 2212-8271
Contributo in Atti di Convegno (Proceeding) - Maisano, DOMENICO AUGUSTO FRANCESCO; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2023)
Empirical evidence on the relationship between research and teaching in academia. In: SCIENTOMETRICS, vol. 128, pp. 4475-4507. ISSN 0138-9130
Contributo su Rivista - Casadesús, Martí; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2023)
The seven sins of standardized Management Systems. In: QUALITY PROGRESS, vol. 56, pp. 20-25. ISSN 0033-524X
Contributo su Rivista - Barravecchia, Federico; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2023)
A general cost model to assess the implementation of collaborative robots in assembly processes. In: INTERNATIONAL JOURNAL, ADVANCED MANUFACTURING TECHNOLOGY, vol. 125, pp. 5247-5266. ISSN 0268-3768
Contributo su Rivista - Barravecchia, Federico; Bartolomei, Mirco; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2023)
A bio-inspired reinterpretation of symbiotic human-robot collaboration in assembly processes. In: Italian Manufacturing Association Conference - XVI AITeM, Napoli, pp. 2-9
Contributo in Atti di Convegno (Proceeding) - Barravecchia, Federico; Bartolomei, Mirco; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2023)
Redefning Human–Robot Symbiosis: a bio‑inspired approach to collaborative assembly. In: INTERNATIONAL JOURNAL, ADVANCED MANUFACTURING TECHNOLOGY, vol. 128, pp. 2043-2058. ISSN 0268-3768
Contributo su Rivista - Barravecchia, Federico; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2023)
Product quality tracking based on digital Voice-of Customers. In: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, vol. 34, pp. 1386-1409. ISSN 1478-3363
Contributo su Rivista - Maisano, DOMENICO AUGUSTO FRANCESCO; Mastrogiacomo, Luca; Franceschini, Fiorenzo; ... (2023)
Dimensional measurements in the shipbuilding industry: on‑site comparison of a state‑of‑the‑art laser tracker, total station and laser scanner. In: PRODUCTION ENGINEERING, vol. 17, pp. 625-642. ISSN 0944-6524
Contributo su Rivista - Gervasi, Riccardo; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2023)
An experimental focus on learning effect and interaction quality in human–robot collaboration. In: PRODUCTION ENGINEERING, vol. 17, pp. 355-380. ISSN 0944-6524
Contributo su Rivista - Capponi, Matteo; Mastrogiacomo, Luca; Antonelli, Dario; Franceschini, Fiorenzo (2022)
Product complexity and quality in assembly processes: state-of-art and challenges for Human-Robot Collaboration. In: 5th International Conference on Quality Engineering and Management, Braga, Portogallo, 14-15 Luglio 2022, pp. 142-167. ISBN: 978-989-54911-1-7
Contributo in Atti di Convegno (Proceeding) - Gervasi, Riccardo; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2022)
Human-robot collaboration in a repetitive assembly process: a preliminary investigation on operator’s experience and product quality outputs.. In: 5th International Conference on Quality Engineering and Management, Braga (PT), July 14-15, 2022, pp. 72-92. ISBN: 978-989-54911-1-7
Contributo in Atti di Convegno (Proceeding) - Maisano, Domenico A.; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2022)
The relationship between research and teaching in HEIs: recent empirical findings. In: Sixth International Conference on Lean Six Sigma in Higher Education, Abu Dhabi (UAE), 14-15 novembre 2022
Contributo in Atti di Convegno (Proceeding) - Verna, Elisa; Genta, Gianfranco; Galetto, Maurizio; Franceschini, Fiorenzo (2022)
Defect prediction for assembled products: a novel model based on the structural complexity paradigm. In: INTERNATIONAL JOURNAL, ADVANCED MANUFACTURING TECHNOLOGY, vol. 120, pp. 3405-3426. ISSN 0268-3768
Contributo su Rivista - Verna, Elisa; Genta, Gianfranco; Galetto, Maurizio; Franceschini, Fiorenzo (2022)
Defects-per-unit control chart for assembled products based on defect prediction models. In: INTERNATIONAL JOURNAL, ADVANCED MANUFACTURING TECHNOLOGY, vol. 119, pp. 2835-2846. ISSN 0268-3768
Contributo su Rivista - Gervasi, R.; Mastrogiacomo, L.; Maisano, D.; Antonelli, D.; Franceschini, F. (2022)
A structured methodology to support human–robot collaboration configuration choice. In: PRODUCTION ENGINEERING, vol. 16, pp. 435-451. ISSN 0944-6524
Contributo su Rivista - Franceschini, Fiorenzo; Maisano, Domenico; Mastrogiacomo, Luca (2022)
Rankings and decisions in Engineering. Conceptual and practical insights. Cham, Springer, P. 248. ISBN: 978-3-030-89864-9
Libro - UL HAQ, Ijaz; Andrew Colwill, James; Backhouse, Chris; Franceschini, Fiorenzo (2022)
Effects of lean distributed manufacturing on factory’s resilience: the current practice in UK food manufacturing sector. In: INTERNATIONAL JOURNAL OF LEAN SIX SIGMA, vol. 13, pp. 1104-1136. ISSN 2040-4166
Contributo su Rivista - Verna, Elisa; Genta, Gianfranco; Galetto, Maurizio; Franceschini, Fiorenzo (2022)
Performance measurement for offline inspections under variable interactions and inspection errors in low-volume production. In: PRODUCTION ENGINEERING, vol. 16, pp. 157-172. ISSN 0944-6524
Contributo su Rivista - Verna, Elisa; Genta, Gianfranco; Galetto, Maurizio; Franceschini, Fiorenzo (2022)
Economic impact of quality inspection in manufacturing: A proposal for a novel cost modeling. In: PROCEEDINGS OF THE INSTITUTION OF MECHANICAL ENGINEERS. PART B, JOURNAL OF ENGINEERING MANUFACTURE, vol. 236, pp. 1508-1517. ISSN 0954-4054
Contributo su Rivista - Verna, E.; Genta, G.; Galetto, M.; Franceschini, F. (2022)
Correction to: Performance measurement for offline inspections under variable interactions and inspection errors in low-volume production. In: PRODUCTION ENGINEERING, vol. 16, pp. 173-173. ISSN 0944-6524
Contributo su Rivista - Franceschini, Fiorenzo; Maisano, DOMENICO AUGUSTO FRANCESCO (2022)
Analysing paradoxes in design decisions: the case of “multiple-district” paradox. In: INTERNATIONAL JOURNAL ON INTERACTIVE DESIGN AND MANUFACTURING, vol. 16, pp. 677-689. ISSN 1955-2513
Contributo su Rivista - Barravecchia, F.; Mastrogiacomo, L.; Franceschini, F. (2022)
Digital voice-of-customer processing by topic modelling algorithms: insights to validate empirical results. In: INTERNATIONAL JOURNAL OF QUALITY AND RELIABILITY MANAGEMENT, vol. 39, pp. 1453-1470. ISSN 0265-671X
Contributo su Rivista - Barravecchia, Federico; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2022)
KA-VoC Map: Classifying product Key-Attributes from digital Voice-of-Customer. In: QUALITY ENGINEERING, vol. 34, pp. 344-358. ISSN 0898-2112
Contributo su Rivista - Barravecchia, Federico; Mastrogiacomo, Luca; Tavani, Lorenzo; Franceschini, Fiorenzo (2022)
Statistical Process Control techniques to monitor quality determinants in digital Voice-of-Customer. In: 5th International Conference on Quality Engineering and Management, 2022, Braga, Portogallo, 14-15 July 2022, pp. 120-141. ISBN: 978-989-54911-1-7
Contributo in Atti di Convegno (Proceeding) - Gervasi, Riccardo; Aliev, Khurshid; Mastrogiacomo, Luca; Franceschini, Fiorenzo (2022)
User experience and physiological response in Human-Robot Collaboration: a preliminary investigation. In: JOURNAL OF INTELLIGENT & ROBOTIC SYSTEMS, vol. 106-36, pp. 1-30. ISSN 0921-0296
Contributo su Rivista
Society and Enterprise
Patents and other intellectual properties
- Tastatore multi-target e modulare per misure dimensionali con diversi strumenti per Large-Volume Metrology (LVM): caratteristiche tecnico-funzionali del dispositivo e procedura matematico-statistica per la localizzazione spaziale dello stesso. national Patent
Inventors: Fiorenzo Franceschini Maurizio Galetto Domenico Augusto Francesco Maisano Luca Mastrogiacomo - Tastatore intelligente, attivo e modulare per misure fotogrammetriche di oggetti di grandi dimensioni. national and international Patent
Inventors: Fiorenzo Franceschini Maurizio Galetto Domenico Augusto Francesco Maisano Luca Mastrogiacomo